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Nortel Knowledge Network Enterprise Voice Solutions Customer Documentation
Meridian Digital
Telephones
M3901
M3902
M3903
M3904
User Guide
38
While you are away from your desk: Call Forward
i
Contents
M3900 Series Meridian Digital Telephone 1
M3901 .................................................. ............................................... 1
M3902 .................................................. ............................................... 2
M3903 .................................................. ............................................... 3
M3904 .................................................. ............................................... 4
Your Telephone’s Controls 5
Terms you should know 8
Your telephone call features 10
Use handsfree calling (M3902, M3903, and M3904) ............................ 10
Activate/deactivate Group listening .................................................. .... 12
Use the Predial feature .................................................. ....................... 14
Make a call 15
Make a call while on-hook .................................................. ................. 16
Auto Dial .................................................. .......................................... 16
Ring Again (M3902) .................................................. .......................... 17
Ring Again (M3903 and M3904) .................................................. ....... 18
Redial last number called .................................................. ................... 19
Use Speed Call (M3902) .................................................. .................... 20
Use Speed Call (M3903 and M3904) .................................................. . 21
Make a System Speed Call .................................................. ................. 22
Use Hot Line .................................................. ...................................... 22
Make an Intercom call .................................................. ........................ 23
Answer a call 24
While on an active call 25
Place a call on Hold .................................................. ........................... 25
Transfer a call (M3902) .................................................. ..................... 25
Transfer a call (M3903 and M3904) .................................................. ... 26
Use Timed Reminder Recall .................................................. ................. 27
Use Attendant Recall .................................................. .......................... 28
Use Call Park (M3902) .................................................. ....................... 28
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Use Call Park (M3903 and M3904) .................................................. ....30
Calling Party Number (M3902) .................................................. ...........33
Calling Party Number/Charge Account (M3903 and M3904) .................33
Display incoming calls .................................................. ........................34
Trace a Malicious call .................................................. .........................35
Incoming calls 36
Activate Automatic Answerback .................................................. ..........36
Use Call Pickup .................................................. ..................................37
Use Call Waiting .................................................. ...............................38
While you are away from your desk 39
Forward calls (M3902) .................................................. .......................39
Forward calls (M3903 and M3904) .................................................. ....40
Forward internal calls only .................................................. ..................41
Use Remote Call Forward .................................................. ...................42
Secure your telephone 44
Talk with more than one person 45
Set up a Conference call (M3902) .................................................. .......45
Set up a Conference call (M3903 and M3904) ......................................46
Join a call (M3902) .................................................. ............................47
Join a call (M3903 and M3904) .................................................. .........47
Selectable Conferee Display and Disconnect ..........................................48
Use Group Call .................................................. ..................................49
Work without interruption 51
Activate Make Set Busy .................................................. ......................51
Additional Call Features 52
Auto Dial Transfer Feature .................................................. ..................52
Use the buzz signal .................................................. ............................52
Call Page to make an announcement .................................................. ...53
Centrex/Exchange Switch Hook Flash .................................................. .53
Charge or Force Charge a call (M3902) ................................................54
Charge or Force Charge a call (M3903 and M3904) .............................56
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Contents
Enhanced Override Feature .................................................. ................ 58
Forced Camp-on .................................................. ................................ 59
Station Camp-on .................................................. ............................... 60
Override Feature .................................................. ............................... 61
Privacy Release .................................................. .................................. 62
Radio Paging .................................................. .................................... 63
Voice Call .................................................. ......................................... 65
Use the Voice Messaging control screens ............................................... 65
Hospitality features 67
Automatic Wake-Up .................................................. .......................... 67
Message Registration .................................................. ......................... 69
Maid Identification .................................................. ............................. 70
Room Status .................................................. ...................................... 71
Meridian SL-100 CLASS Features 72
Anonymous Caller Rejection .................................................. ............... 72
Automatic Callback .................................................. ............................ 73
Automatic Recall .................................................. ................................ 74
Customer Originated Trace .................................................. ................. 75
Calling Name and Number Delivery Blocking ........................................ 76
Selective Call Forward .................................................. ........................ 76
Telephone display 77
M3902 display .................................................. .................................. 77
M3903 display .................................................. .................................. 77
M3904 display .................................................. .................................. 78
Options List 79
Select a language .................................................. .............................. 80
Change a Feature Key label (M3902) .................................................. . 80
Change a Feature Key label (M3903 and M3904) ................................. 82
Adjust Screen contrast .................................................. ........................ 84
Adjust volume .................................................. .................................... 84
Choose Ring type .................................................. ............................... 85
Select Call Log options .................................................. ....................... 85
Use Live dial pad .................................................. ............................... 86
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Select Preferred name match .................................................. ...............86
Set up area code .................................................. ...............................86
Enable Call timer .................................................. ...............................87
Select Date/time format .................................................. ......................87
Enable Key click .................................................. .................................87
Use Headset port on call .................................................. .....................88
Activate Headset port external alerter .................................................. ..88
Use Call indicator light .................................................. .......................88
Set On-hook default path .................................................. ....................89
Display diagnostics .................................................. ............................89
Activate Group Listening .................................................. .....................90
Call Log and Personal Directory display
and navigation 91
M3903 Call Log display and navigation ................................................91
Access your Callers List or Redial List (M3903) .......................................91
M3904 Personal Directory and Call Log display and navigation ..............92
Access your Personal Directory, Callers List, or Redial List (M3904) ..........93
Call Log and Personal Directory password protection
(M3903 and M3904) .................................................. .........................94
Call Log 97
Access and use the Callers List (M3903) ................................................97
Access and use the Callers List (M3904) ................................................98
Redial List 100
Access and use the Redial List (M3903) ...............................................100
Access and use the Redial List (M3904) ...............................................101
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Contents
Access and use the Personal Directory 102
Access the Personal Directory .................................................. ........... 102
Add a Personal Directory entry .................................................. ......... 102
Add an incoming call .................................................. ....................... 104
Add an outgoing call .................................................. ....................... 105
Delete or edit a Personal Directory entry .............................................. 106
Delete your Personal Directory .................................................. .......... 107
Use the Personal Directory to make a call ............................................ 107
Use Card View .................................................. ................................ 108
Search for an entry .................................................. .......................... 109
Copy a number from the Redial List .................................................. ... 109
Set-to-Set Messaging 111
Corporate Directory 114
Virtual Office 117
M3901 Feature Operation 119
M3901 Fixed Keys .................................................. ........................... 119
Program a feature or an Auto Dial .................................................. .... 121
Use Auto Dial .................................................. .................................. 122
Use Speed Call .................................................. ................................ 122
Use Call Transfer .................................................. ............................. 123
Set up a Conference call .................................................. ................... 124
Activate Ring Again .................................................. ......................... 125
Make a call .................................................. ..................................... 126
Receive a call .................................................. .................................. 126
Feature Activation Indicator .................................................. .............. 126
Message Waiting and Call Status Indicator .......................................... 126
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Accessories for the M3900 Series telephones 127
Accessory Connection Module (ACM) .................................................. 127
Analog Terminal Adapter (ATA) .................................................. ........127
Computer Telephony Integration Adapter (CTIA) ...................................127
Display-based Expansion Module .................................................. ......127
External Alerter and Recorder Interface ................................................12 7
Full Duplex Hands Free Module .................................................. .........128
Headsets .................................................. .........................................128
Key-based Expansion Module .................................................. ...........128
Personal Directory PC Utility .................................................. ..............128
Meridian 1 Flexible Feature Codes (FFCs) 129
Meridian SL-100 Feature Access Codes (FACs) 130
Index 131
1
M3900 Series Meridian Digital Telephone
M3900 Series Meridian Digital Telephone
There are five models in the M3900 Series Meridian Digital Telephone Portfolio.
This document describes the M3901, M3902, M3903, and M3904 features and
how to use them. The M3902, M3903, and M3904 are described in the main
portion of this document. The M3901 is described in a separate section of this
document. For information on the M3905 refer to the M3905 Call Center
Meridian Digital Telephone User Guide.
M3901
The M3901 has one Line (DN) Key and can be programmed with up to five
features.
M3901 telephone
Note: The Meridian SL-100 configures the Line (DN) Key as a Directory Number
only.
Feature Card
Message/Call Status/
Incoming Call Indicator
Feature Activation Indicator
Goodbye Hold
Volume Control Bar
Feature
Line (DN)
553-8966
2
M3900 Series Meridian Digital Telephone
M3902
The M3902 has one Line (DN) Key, and three Programmable Soft Keys
(self-labeled).
M3902 telephone
553-8624
Message Waiting Light/
Incoming Call Indicator
LCD Indicator
Programmable
Soft Keys
(self-labeled)
Navigation Keys
Handsfree Key
Volume Control Bar
LED
LED
One Line (DN)
Options
Message
Transfer
Hold
Goodbye
Mute
3
M3900 Series Meridian Digital Telephone
M3903
The M3903 has two Programmable Line (DN)/Feature Keys (self-labeled) with
two features or lines configured on each key. It also has four Context Sensitive Soft
Keys (self-labeled).
M3903 telephone
553-8625B
Mute
Message Waiting Light/
Incoming Call Indicator
LCD Display
Goodbye
Hold
Volume Control Bar
Context Sensitive
Soft Keys (self-labeled)
Navigation Keys
Options
Quit
Copy Handsfree Key
LED
LED
Programmable Line (DN)/
Feature Keys (self-labeled)
Fixed Feature Keys
Headset
Message
Call Log
Applications
Shift
4
M3900 Series Meridian Digital Telephone
M3904
The M3904, has six Programmable Line (DN)/Feature Keys (self-labeled), with
two features or lines configured on each key. It also has four Context Sensitive Soft
Keys (self-labeled).
M3904 telephone
Message Waiting Light/
Incoming Call Indicator
LCD Display
Goodbye
Hold
Volume Control Bar
Fixed Feature Keys
Context Sensitive
Soft Keys (self-labeled)
Navigation Keys
Options
Quit
Copy
Handsfree Key
LED
Programmable Line (DN)/
Feature Keys (self-labeled)
LED
Directory/Log
Message
Headset
Shift
Applications
Mute
553-8626B
5
Your Telephone’s Controls
Your Telephone’s Controls
Use the Volume Control Bar to control the
volume of the handset, headset, speaker,
ringer, and handsfree. Increase the volume
by pressing the right side of the bar. Lower
it by pressing the left side.
/ You can terminate an active call by
pressing the Goodbye Key. The Goodbye
Key is useful for disconnecting a handsfree
call.
/ Press the Headset Key to answer a call on
a headset (connected to the headset jack)
or to switch a call from handset or
handsfree to the headset.
A steady LCD indicator appearing beside
a Line (DN) Key means that the feature or
line is active. A flashing LCD indicator
means the line is on hold or the feature is
being programmed.
/ By pressing the Hold Key, you can put an
active call on hold. Return to the caller by
pressing the DN Key beside the flashing
indicator.
The Handsfree Key allows you to activate
the handsfree (M3902, M3903, and
M3904) and Group listening features
(M3903 and M3904). The speaker LED
lights to indicate handsfree is active, the
LED flashes to indicate Group listening is
active.
/ The Mute Key allows you to listen to a
conversation without being heard. This is
especially useful when you only want to
listen on a conference call. Push the Mute
Key again to return to a two way
conversation. The Mute Key applies to
handsfree, handset, and headset
microphones. The Mute LED flashes when
the Mute option is in use.
Goodbye
Headset
2498
Hold
Mute
6
Your Telephone’s Controls
The Navigation Keys allow you to scroll
through Menus and lists on the display.
/ The Copy Key copies incoming or outgoing
call numbers into the Personal Directory on
the M3904.
The Quit Key ends an active application.
Pressing the Quit Key does not affect the
status of calls currently on your telephone.
Note: If you press the Quit Key before the
Done Key you exit without saving changes.
Press the Done Key to exit and save
changes.
/ The Options Key allows you to access and
modify telephone options.
/ The Message Key provides access to your
voice messaging system.
/ The Directory/Log Key (M3904) allows
you to access your Personal Directory
(100 entries), Callers List (last 100
incoming calls) and, Redial list (last 20
outgoing calls).
/ The Call Log Key (M3903) allows you to
access the Callers List (last 10 incoming
calls), and the Redial list (last 5 outgoing
calls).
/ The Applications Key allows you to access
additional features that may be provided
by your network administrator (M3903
and M3904).
/ The Shift Key allows you to access the
second layer of the Programmable
Line/Feature Keys (M3903 and M3904).
/ The Line/Directory Number (DN) Key on
the M3901 allows you to access dial tone.
Copy
Quit
Options
Message
Directory/Log
Call Log
Applications
Shift
Line
7
Your Telephone’s Controls
Line/Directory Number (DN) Key(s) are
assigned to your M3902, M3903, or
M3904. They can be a Primary Directory
Number (PDN) or secondary DN(s) on the
M3903 and M3904.
On the M3903 and M3904, the lower
right hand Line/Feature Key on the first
layer is your Primary Directory Number
(PDN) Key. When you pick up the handset,
the line associated with this key is ready
for you to make a call.
Note: Although you have only one PDN,
you can have additional Line/Directory
Number (DN) Key(s) assigned to your
M3903 or M3904 telephone.
The Dial Key is used to dial numbers stored
in the Directory and Callers List (M3903
and M3904). The Dial Key accesses the
Primary Directory Number (PDN) Key to
make a call.
The More Key allows you to access
additional layers of Context Sensitive Soft
Keys.
Example:
Programmable Soft Keys (M3902) or
Context Sensitive Soft Keys (M3903 and
M3904) are configured for various
features and functions on the M3900
Series telephones. The Soft Keys are
located below the display area. These keys
have an LCD label above them that
changes based on available features,
functions, or the active application.
Programmable Line (DN)/Feature Keys
(M3903 or M3904) are located at the
sides of the upper display area. Once
configured, these Programmable Line
(DN)/Feature Keys provide one-touch
feature activation. An status icon indicates
call or feature status.
2496
2498
Dial
More...
Trans
CallWait
8
Terms you should know
Terms you should know
Attendant — The attendant is a telephone operator in your organization.
Call Log— The Call Log can be configured to store either unanswered or all
incoming calls. These entries can be accessed through your directory menu.
Call party information—When your telephone rings, the display shows Call Party
Name Display (CPND) information. The system must have CPND enabled. The
display shows the phone number and name, if available, of the incoming call.
Card View — The Card View displays a directory entry name and telephone
number.
Context Sensitive Soft Keys — The four keys located directly below the display on
the M3903 and M3904 are referred to as Context Sensitive Soft Keys. The label
and function of each key changes depending upon the available features or the
active application.
Copy Key — The Copy Key allows the M3904 to copy information from an
application, like Corporate Directory, or from the Callers List or Redial List to the
Personal Directory.
Date/time display feature —The Date/time display feature shows the month and
date while the telephone is in an idle state.
Directory Number (DN) — The Directory Number (DN) is a telephone number
that consists of one to seven digits. The DN is commonly known as an extension
number.
Feature Access Codes (FACs)— Feature Access Codes (FACs) allow you to access
features for which you do not have a fixed or soft feature key. Feature Access
Codes are applicable to the Meridian SL-100 system only. For your convenience,
the FACs for your system can be printed on a page located at the back of this
guide.
Flexible Feature Codes (FFCs) —Flexible Feature Codes (FFCs) allow you to
access features for which you do not have a fixed or soft feature key. Flexible
Feature Codes are applicable to the Meridian 1 system only. For your
convenience, the FFCs for your system can be printed on a page located at the
back of this guide.
Fixed Keys—The Fixed Keys are the hard labeled keys on your telephone.
Indicator —An indicator is an LCD or LED that displays the current status of a
feature by its state; flashing, winking, steady on, or off.
Information screen—The Information screen displays call activity, lists, prompts,
and status of calls.
Interrupted dial tone—Interrupted dial tone is a broken or pulsed dial tone, heard
when you access some of the features on your telephone.
9
Terms you should know
Meridian 1, Meridian SL-100— The Meridian 1 or the Meridian SL-100 is your
office communications system.
More... — The More Key allows access to the multiple layers of Programmable
Soft Keys. These keys are the keys located below the display on your telephone.
Off-hook — Off-hook is a term used to indicate that the telephone is active and
ready to make a call. Your telephone’s status changes to off-hook when you pick
up the handset or press a Line (DN) Key.
Paging tone—Paging tone is a special tone heard when using the Radio Paging
feature. You hear two beeps followed by dial tone.
Personal Directory —The Personal Directory stores entries by name and phone
number.
Primary Directory Number— The Primary Directory Number is the main
extension number on your telephone. It is accessed through the Primary Directory
Number (PDN) Key.
Private Line — Private Line can be assigned to your telephone. With this line, you
can reach an outside number without dialing a code to access an outside line.
Internal extensions cannot be dialed from a private line.
Redial List— The Redial List is accessed through the Call Log Key on the M3903
and through the Directory/Log Key on the M3904. It lists outgoing numbers for
calls that have been made from your telephone.
Ringback/ring tone— Ringback/ring tone is the sound you hear when a call you
have made is ringing at its destination.
Shared Directory Number — A shared Directory Number is a DN (extension)
that is shared by two or more telephones. This is also known as a Multiple
Appearance DN (MADN).
Special dial tone— The special dial tone refers to three consecutive short tones
followed by steady dial tone that you hear when accessing some of your
telephone features.
Switch hook — The switch hook is the button which the handset presses down,
disconnecting your call, when you replace the handset. When lifted, the handset
releases the switch hook and you either answer an incoming call or you receive
dial tone indicating that your telephone is ready to make a call.
10
Your telephone call features
Your telephone call features
Your network administrator assigns features to your programmable feature keys.
Whenever this guide describes a procedure that requires special codes ask your
network administrator to provide these to you.
To access a feature, you press a Feature Key, or enter a Flexible Feature Code
(FFC) for the Meridian 1 or a Feature Access Code (FAC) for the Meridian SL-100.
Your network administrator supplies you with the Flexible Feature Codes or
Feature Access Codes for your system.
Note: In order to use a feature described in this section, your system software must
support the feature and the feature must be assigned to your telephone. Check
with your network administrator for more details.
Use handsfree calling (M3902, M3903, and M3904)
If your telephone is an M3902, M3903, or M3904 you can use the built-in
microphone and speaker instead of the handset to make of receive a handsfree
call. While on an active call, you can switch between Handset and Handsfree
mode.
To answer a call with handsfree:
Press the Handsfree Key. You are now
on a handsfree call.
To discontinue a handsfree call:
/ Press the Goodbye Key to end the call.
To mute a handsfree call:
/ 1. Press the Mute Key. The LED indicator
flashes.
/
2. Press the Mute Key again to return to a
two way handsfree conversation.
To switch from handsfree to handset:
1. Lift the handset to switch from
handsfree to handset.
Goodbye
Mute
Mute
11
Your telephone call features
To switch from handset to handsfree:
1. Press the Handsfree Key.
2. Replace the handset.
To use a headset: Connect a headset to the headset jack
or the handset jack depending on the
headset type and the telephone you
are using.
/ Press the Headset Key (M3903 and
M3904). For the M3902 read the
instructions that came with your
recommended headset.
Note 1: Refer to “Set On-hook default
path” on page 89 for information on how
to configure your telephone for use with a
headset.
Note 2: Refer to “Headsets” on page 128
for information on recommended headset
types for your telephone. This section also
provides information on setting and
adjusting the volume for both amplified and
unamplified headsets.
To switch from handsfree to headset: Connect headset or put headset on.
/ Press the Headset Key (M3903 and
M3904). For the M3902 read the
instructions for the headset you are
using.
Headset
Headset
12
Your telephone call features
Activate/deactivate Group listening
The Group listening feature allows others to listen to a call through the speaker
while you are speaking through the handset. This feature must be enabled by your
network administrator.
To activate the Group listening
option:
/ 1. Press the Options Key.
2. Use the Navigation Keys to scroll
through the Options List and highlight
Group listening.
3. Press the Select Key.
4. Press the On Key.
5. Press the Done Key to save changes.
6. Press the Quit Key to exit.
To use Group listening while you are
on a call:
Press the Handsfree Key. Everyone will
hear the caller over the speaker, but
the caller will only hear what is picked
up by the handset.
Note: You must let the caller know when
others are listening to the conversation.
This feature does not provide a tone to
inform the party on the other end of the
call that the conversation is being
monitored.
Options
Group listening
Select
On
Done
Quit
13
Your telephone call features
To deactivate the Group listening
option:
/ 1. Press the Options Key.
2. Use the Navigation Keys to scroll
through the Options List and highlight
Group listening.
3. Press the Select Key.
4. Press the Off Key to turn Group
listening off.
5. Press the Done Key to save changes.
6. Press the Quit Key to exit.
To mute a group listening call:
/
1. Press the Mute Key. The LED flashes.
/
2. Press the Mute Key again to return to
two way conversation.
To switch from Group listening to
handsfree:
Press the Handsfree Key.
Options
Group listening
Select
Off
Done
Quit
Mute
Mute
14
Your telephone call features
Use the Predial feature
The Predial feature allows you to enter and preview a number containg up to
31 digits and make corrections before you dial the number.
To use Predial:
1. Replace the handset, if it is off the
cradle.
2. Dial the number.
Note 1: Press the Pause Key to insert a
1.5 second pause in the dialing string.
Note 2: If you are calling an external or
long distance number, be sure that the
appropriate access codes are included.
3. Press a Line (DN) Key to receive dial
tone.
The displayed predialed number is
automatically dialed.
4. Lift the handset when the called party
answers or, if on handsfree, begin to
talk.
Note: You cannot use the Predial feature if
the Live dial pad feature is active.
2637
15
Make a call
Make a call
This section describes features that you can use when you make a call. There are
several ways to make a call from your M3900 Series Meridian Digital Telephone.
To make a call from your telephone, use the features described in this chapter.
To make a call:
1. Lift the handset.
or or
or
Press the Line (DN) Key.
or
or
Press the Handsfree Key.
Note: The Handsfree Key must be enabled
by your network administrator
or
/ Press the Headset Key if you have a
headset connected to your telephone’s
headset jack (available on the M3903
and M3904).
Note: See “Set On-hook default path” on
page 89, and “Headsets” on page 128
for information on connecting a headset to
your M3903 or M3904.
2. Dial the number.
Note: Whenever you read “Lift the
handset,” in this guide, you may
alternatively press a free Line (DN) Key,
Handsfree Key, or the Headset Key. You
receive dial tone with each of these
actions.
To change from handset to headset:
/ The Headset Key is used to switch to
the headset mode of operation.
The LED lights steadily to indicate that
you are in headset mode.
2637
Headset
Headset
16
Make a call
Make a call while on-hook
To make a call while on-hook, leave the handset in the cradle while you dial a
number.
To dial on-hook:
1. Press a Line (DN) Key.
2. Dial the number when you receive dial
tone.
3. Lift the handset when the called party
answers.
Auto Dial
Auto Dial lets you dedicate a feature key to a specific telephone number. When
the Auto Dial Key is pressed, the number is dialed automatically. This feature must
be enabled by your network administrator.
To use Auto Dial:
1. Lift the handset.
2. Press the associated Auto Dial Key.
The number is dialed automatically.
To display the Auto Dial number (M3903 and M3904):
1. Press the Display Key.
Note: On the Meridian SL-100, press the
Inspect Key to display the number.
2. Press the configured Auto Dial Key.
The number appears on the display.
To store an Auto Dial number:
1. Press the Auto Dial Key, without lifting
the handset.
2637
AutoDial
Display
AutoDial
AutoDial
17
Make a call
2. Dial the number to be stored on the
Auto Dial Key.
Note 1: The number may contain up to
31 digits.
Note 2: Press the Pause Key to insert a
1.5 second pause in the dialing string.
Note 3: If you are storing an external or
long distance number, be sure that the
appropriate access codes are included.
3. Press the Auto Dial Key again. The
number is stored on the key.
Note: To change the key label “AutoDial”, select Change feature key label
from the Options List menu. Please see “Change a Feature Key label” on page 80
for detailed instructions.
Ring Again (M3902)
Use the Ring Again feature when you dial a number and receive a busy tone or
no answer. The Ring Again feature lets you know when the person you dialed is
available or has used their telephone. The feature notifies you when to redial your
party. The Ring Again feature automatically redials the number.
To use Ring Again:
1. Dial a number and receive a busy tone
or no answer.
Note: On the Meridian SL-100, Ring
Again is available on busy tone only.
2. Press the Ring Again Key, or enter the
Ring Again Activate FFC.
To call a Ring Again party when you
receive notification:
When the number you want to reach is
available, or the person has re-used their
set, you hear the Ring Again tone.
1. Lift the handset, you receive dial tone.
Note: If you used the Ring Again Activate
FFC, the number is automatically dialed.
2. Press the Ring Again Key.
AutoDial
RingAgn
RingAgn
18
Make a call
To cancel Ring Again before
notification:
Press the Ring Again Key a second
time before hearing the notification
tone, or enter the Ring Again
Deactivate FFC.
Ring Again (M3903 and M3904)
Use the Ring Again feature when you dial a number and receive a busy tone or
no answer. The Ring Again feature lets you know when the person you dialed is
available or has used their telephone. The feature notifies you when to redial your
party. The Ring Again feature automatically redials the number.
To use Ring Again:
1. Dial a number and receive a busy tone
or no answer.
Note: On the Meridian SL-100, Ring
Again is available on busy tone only.
2. Press the Ring Again Key.
The screen displays Ring again is
active.
To call a Ring Again party when you
receive notification:
When the number you want to reach is
available, or the person has re-used their
set, you hear the Ring Again tone.
1. Lift the handset or press a line (DN)
key.
2. Press the Ring Call Key.
To cancel Ring Again before
notification:
Press the Cancel Ring Again Key.
The screen displays Ring Again is
cancelled.
RingAgn
RingAgn
RngCall
CanclRA
19
Make a call
Redial last number called
Last Number Redial allows you to automatically redial the last number you
dialed. This feature must be enabled by your network administrator.
To use Last Number Redial when
using the handset:
1. Lift the handset.
2. Press a Line (DN) Key.
To use Last Number Redial when
using handsfree:
Press the Line (DN) Key twice.
The last number you dialed is
automatically redialed.
Note: On Meridian SL-100, press the £
Key twice.
2637
2637
2637
20
Make a call
Use Speed Call (M3902)
The Speed Call feature allows you to automatically dial frequently called numbers
by entering a one, two, or three digit access code. Contact your network
administrator to determine the capacity of your Speed Call list. This will establish
the number of digits you will enter for each access code.
A telephone designated as a Speed Call Controller can program or edit the Speed
Call list. This feature must be enabled by your network administrator.
To store or change a Speed Call
number:
1. Press the Speed Call Controller Key, or
lift the handset and enter the Speed
Call Controller FFC.
The triangular icon flashes, indicating
programming mode.
2. The phone prompts you to dial a one,
two, or three digit code and the
telephone number.
Note: Dial the access code (if required)
followed by the internal, external, or
long-distance telephone number.
3. Press the Speed Call Controller Key
again, or enter the Speed Call
Controller FFC.
The code and number are saved. The
flashing icon turns off.
To make a Speed Call:
1. Lift the handset.
or
2. Press the Speed Call Controller key or
the Speed Call User Key, or enter the
Speed Call User FFC.
3. Dial the Speed Call code assigned to
the telephone number.
The number is automatically dialed.
SpcCtlr
SpcCtlr
SpcCtlr SpcUser
21
Make a call
Use Speed Call (M3903 and M3904)
The Speed Call feature allows you to automatically dial frequently called numbers
by entering a one, two, or three digit access code. Contact your network
administrator to determine the capacity of your Speed Call list. This will establish
the number of digits you will enter for each access code.
A telephone designated as a Speed Call Controller can program or edit the Speed
Call list. This feature must be enabled by your network administrator.
To store or change a Speed Call
number:
1. Press the Speed Call Controller Key.
The screen displays Enter Code, then
number.
2. Dial a one, two, or three digit code.
Use the Delete Key if you make a
mistake. Use the Cancel Key to leave
the screen without storing a speed call
number.
Note: A dash is automatically inserted
after the required number of digits have
been entered.
3. Dial the associated telephone number.
Use the Delete Key if you make a
mistake. Use the Cancel Key to leave
the screen without storing a speed call
number.
Note 1: Dial the access code (if required)
followed by the internal, external, or
long-distance telephone number.
4. Press the Done Key to save the code
and number.
To make a Speed Call:
1. Lift the handset.
or
2. Press the Speed Call Controller Key or
the Speed Call User Key.
The screen displays Enter code.
SpcCtrl
Done
SpcCtrl SpcUsr
22
Make a call
3. Dial the Speed Call code assigned to
the telephone number.
The number is automatically dialed.
Make a System Speed Call
System Speed Call allows you to make a call by dialing Speed Call codes which
may override your telephone’s class of service restrictions. The System Speed Call
feature is set up on the system by your network administrator. It is a speed dial
number that is common to many users, therefore it is set up on the system not on
your individual telephone.
To make a System Speed Call:
1. Lift the handset.
or
2. Press the System Speed Call
Controller key or the System Speed
Call User Key, or enter the System
Speed Call User FFC (Meridian 1) or
FAC (Meridian SL-100).
3. Dial the Speed Call code assigned to
the telephone number.
The number is automatically dialed.
Use Hot Line
The network administrator can program a Hot Line Key that allows you to dial a
specific number automatically. The network administrator can apply other features
to the Hot Line such as Call Redirection, so that the Hot Line call is answered by a
person and not by a voice mail box.
To use Hot Line:
Press the Hot Line Key.
The Hot Line Key automatically dials
the number.
Note 1: On the Meridian SL-100 system,
the Automatic Line (AUL) feature is the same
as the Hot Line feature.
Note 2: If your main DN is a Hot Line, lift
the handset. The Hot Line dials the number
automatically.
SScCtlr SScUser
Hotline
23
Make a call
Make an Intercom call
The Intercom feature connects a group of people together through an Intercom
Key. You can use the Intercom feature to call a member of your intercom group by
pressing a code assigned to each member of the group. The intercom group must
be set up by your network administrator.
To make an Intercom call:
1. Lift the handset.
2. Press the Intercom Key.
3. Dial the one or two digit code for the
intercom group member you wish to
call.
To answer an Intercom call while on
a line other than your Intercom
group line:
/
or
/
1. Press the Hold Key to put the current
call on hold.
or
Press the Goodbye Key to end the call.
2. Press the Intercom Key and begin to
speak.
Intercom
Hold
Goodbye
Intercom
24
Answer a call
Answer a call
When you receive an incoming call, your telephone rings and the LCD indicator
flashes.
To answer a call:
or
Lift the handset.
or
or
Press the Handsfree Key (M3902,
M3903, and M3904).
or
or
Press the Line (DN) Key beside the LCD
indicator as it flashes.
or
/ Press the Headset Key if you have a
headset connected to your telephone
(available on the M3903 and
M3904).
2637
Headset
25
While on an active call
While on an active call
This section describes features that you can use while on an active call.
Place a call on Hold
Use the Hold feature when you are talking with one party and a second call
comes in on a second line. You can answer the second call and retain the original
call by putting it on Hold.
To place a call on Hold:
/ Press the Hold Key.
The LCD indicator flashes beside the
line on hold.
Note 1: If the Automatic Hold feature is
configured for your Meridian 1, the active
call is automatically put on hold when you
answer the second call.
Note 2: On the Meridian SL-100
Automatic Hold is the default feature.
Note 3: The caller hears music while on
hold, if the Music on Hold feature is
configured for your system.
To retrieve a call on hold:
Press the Line (DN) Key beside the
flashing LCD indicator.
Transfer a call (M3902)
Use the Transfer feature to redirect a call to a third party.
To use the Transfer feature:
/ 1. Press the Transfer Key.
The other party is on hold and you
receive dial tone. The LED indicator
light flashes steadily.
2. Dial the number of the telephone
where the call is to be transferred.
Hold
2637
Transfer
26
While on an active call
/ 3. When you hear the ring or a person
answers, press the Transfer Key to
complete the call transfer.
The LED indicator goes from steady on
to off.
To go back to the original call if the
transfer is incomplete:
If the person you called is not
available, press the Line (DN) Key to
reconnect to the original call.
Note: On the Meridian SL-100, press the
Transfer Key, dial the number and press
the Goodbye Key. If you press the Transfer
Key the second time, you get a three way
conference.
Transfer a call (M3903 and M3904)
Use the Transfer feature to redirect a call to a third party.
To use the Transfer feature:
1. Press the Transfer Key.
The other party is on hold and you
receive a dial tone. The screen
displays Call on hold, dial number.
2. Dial the number of the telephone
where the call is to be transferred.
or
3. Press the Swap Key to switch between
talking with the original caller and the
new caller. Press the Connect Key to
complete the transfer.
The two callers are connected and
your telephone is ready to make or
receive new calls.
Transfer
Trans
Swap Connect
27
While on an active call
To go back to the original call if the
transfer is incomplete:
/ 1. Press the Goodbye Key.
2. Press the Line (DN) Key with the
flashing icon to return to your original
call.
Use Timed Reminder Recall
Timed Reminder Recall gives you a reminder tone when a call you transferred is
not answered.
To use Timed Reminder Recall:
1. Press the Transfer Key. The call is put
on hold.
2. Dial the number where you want to
transfer the call.
or
3. Press the Transfer Key again.
or
Replace the handset before the person
answers. This starts the recall timer.
Note 1: On the Meridian SL-100, do not
press the Transfer Key again; replace the
handset before the person answers.
Meridian SL-100 uses the Blind Transfer
Recall feature.
Note 2: If the transfer is complete, the
recall timer stops.
Goodbye
2637
Trans
Trans
28
While on an active call
If the transferred call is not
answered, your telephone rings:
1. Lift the handset.
2. Press the Transfer Key and repeat the
transfer (to a different DN).
Note: If you transfer a call to a person and
they pick up the line while you are still on
the line, press the Goodbye Key to
complete the transfer. Check with your
network administrator to determine the
time interval of your recall timer.
Use Attendant Recall
The Attendant Recall feature allows you to contact an attendant while on a call
and connect the call to the attendant.
To contact the attendant while on a
call:
1. Press the Attendant Recall Key
while on a call.
Stay on the line until the attendant
answers.
/
2. Press the Goodbye Key.
The caller remains connected to the
attendant.
Note: On the Meridian SL-100, the
Attendant Recall Key is not available; use
the Transfer Key to connect a call to the
attendant.
Use Call Park (M3902)
The Call Park feature allows a call to be held temporarily and to be retrieved from
any telephone. You can park an incoming call and page the called party. When
you use Call Park, you do not tie up a line. Your network administrator can set up
a System Park Extension where most calls are automatically parked.
If configured network-wide, Call Park can be used across networks.
Trans
AttRecall
Goodbye
29
While on an active call
To Park a call on the System Park DN
or your own DN:
Press the Park Key.
If there is a System Park DN, the call
automatically parks on the System
Park DN. Otherwise, it parks on your
DN.
Note: On the Meridian SL-100, press the
Park Key and you receive a confirmation
tone. Press the Park Key again or the
Goodbye Key.
To park a call on a DN other than the
System Park DN or your own DN:
1. Press the Park Key.
2. Dial the DN where you want to park
the call.
3. Press the Park Key.
Note: On Meridian SL-100, press Directed
Call Park (DCPK) Key. Dial the DN where
you want to park the call. Press DCPK
again.
To park a call using FFCs/FACs:
/ 1. Press the Transfer Key.
2. Dial the Park Call FFC (Meridian 1), or
the Directed Call Park or System Call
Park FAC (Meridian SL-100).
3. If you do not want the System Park DN
or your own DN, Dial a DN where you
want to park the call.
/ 4. Press the Transfer Key.
Park
Park
Park
Transfer
Transfer
30
While on an active call
To retrieve a parked call:
1. Lift the handset.
or
2. Press the Park Key, or to retrieve the
call using FFCs/FACs; Dial the Park
Call Access FFC (Meridian 1), or the
Directed Call Park or System Call Park
FAC (Meridian SL-100).
3. Dial the DN where you parked the
call.
Note: If a parked call is not retrieved
within a specified period of time, it rings
back to your telephone or to the attendant.
Check with your network administrator to
determine your specified period of time.
Use Call Park (M3903 and M3904)
The Call Park feature allows a call to be held temporarily and to be retrieved from
any telephone. You can park an incoming call and page the called party. When
you use Call Park, you do not tie up a line. Your network administrator can set up
a System Park Extension where most calls are automatically parked.
If configured network-wide, Call Park can be used across networks.
To park a call on a System Park DN:
1. Press the Park Key.
The screen displays a System Park DN
and asks for confirmation.
2. Press the OK Key. The call parks on the
System Park DN.
Note: On the Meridian SL-100, the screen
displays Park on the first line. On the
second line, the screen displays
Call Parked. Press the Goodbye Key to
complete the call park process. The call is
parked on your own DN.
Park
Park
OK
31
While on an active call
To park a call on a DN other than the
System Park DN on the Meridian 1:
1. Press the Park Key.
The screen displays Press OK to park
call on 2190 (Where 2190 represents
the default System Park DN).
2. Dial the DN where you want to park
the call.
When you begin dialing, the screen
displays Enter digits, then park.
When you have completed dialing the
call park DN, the screen displays
Press OK to park call.
3. Press the OK Key.
The call parks on the selected DN.
To park a call on a DN other than the
System Park DN on the
Meridian SL-100:
1. Press the Direct Park Key.
2. Dial the DN where you want to park
the call.
Note: Press the • key twice to park the
call on the System Park DN.
3. Press the Direct Park Key.
The call parks on the selected DN.
Park
OK
DirectPark
DirectPark
32
While on an active call
To retrieve a parked call on the
Meridian 1:
1. Lift the handset.
2. Dial the DN where you parked the
call.
Note: If a parked call is not retrieved
within a specified period of time, it rings
back to your telephone or to the attendant.
Check with your network administrator to
determine your specified period of time.
To retrieve a parked call on the
Meridian SL-100:
1. Lift the handset.
2. Press the Direct Park Key or enter the
Call Park FAC.
3. Dial the DN where you parked the
call.
Note 1: If a parked call is not retrieved
within a specified period of time, it rings
back to your telephone or to the attendant.
Check with your network administrator to
determine your specified period of time.
Note 2: Check with your network
administrator to determine your System
Park DN.
DirectPark
33
While on an active call
Calling Party Number (M3902)
The Calling Party Number feature allows you to record a caller’s number, for
accounting purposes, while on an established call. Note: This feature is not
available on the Meridian SL-100.
To record a caller’s number:
1. Press the Calling Party Key. Enter
number appears on the display.
2. Dial the calling party’s telephone
number.
3. Press the Calling Party Key.
Calling Party Number/Charge Account (M3903 and M3904)
The Calling Party Number/Charge Account feature allows you to record a
caller’s number or charge account number for accounting purposes while on an
established call.
To record the calling party number or
charge account number (Meridian 1):
1. Press the Charge Key. The screen
displays Select Charge type.
or
2. Press the Account Key. The screen
displays Enter account number.
or
Press the Calling Party Number Key.
The screen displays Enter Calling
party number.
3. Dial the charge account number or
calling party number. Use the Clear
Key or Delete Key to edit the number.
Press the Exit Key to leave the screen
without charging the call.
4. Press the OK Key. You return to your
call.
CParty
CParty
Charge
Account
CParty
OK
34
While on an active call
To record a charge account number
(Meridian SL-100):
1. Lift the handset and ask the calling
party to hold
2. Flash the switch hook
3. Dial the Account Code FAC.
You receive dial tone.
4. Dial the account code digits.
5. Flash the switch hook.
You are returned to your call.
Display incoming calls
The Display Key allows you to be on an active call and display an incoming
caller’s name and/or number, if not automatically displayed, without interfering
with the call in progress.
To view the name of a second caller
while on a call in progress:
1. Press the Display Key.
2. Press the flashing Line (DN) Key. The
call waiting information appears on
the display.
Note 1: Use of the Display Key does not
interfere with the call in progress.
Note 2: You can use the Display Key in
combination with other feature keys to
display information associated with the
feature.
Note 3: On the Meridian SL-100, while
on an active call, press the Inspect Key to
view information on an incoming call.
Display
2637
35
While on an active call
Trace a Malicious call
Malicious Call Trace provides a way for you to trace nuisance calls. The feature is
available for both internal and external calls. When the key is pressed, your
Directory Number and the telephone number of the caller are recorded for access
by your network administrator.
To use Call Trace while you are on a
call:
Press the Call Trace Key.
Note: On the Meridian SL-100, press the
MalcsHold (Malicious Call Hold) Key.
To use Call Trace if you do not have a
Call Trace Key:
or
1. Press the Transfer Key or the
Conference Key.
Note: On the Meridian SL-100, press only
the Transfer Key.
2. Dial the Malicious Call Trace FFC
(Meridian 1) or the Malicious Call
Hold FAC (Meridian SL-100).
3. Press the Line (DN) Key beside the
flashing LCD indicator to return to the
call.
Note: On the Meridian SL-100, after
dialing the Malicious Call Hold FAC, you
are automatically reconnected to the
calling party.
CallTrace
Trans Conf
p
2637
36
Incoming calls
Incoming calls
This section describes features that you can use with incoming calls.
Activate Automatic Answerback
When Automatic Answerback is active, your set automatically answers in
handsfree mode after one ring.
Note: When Automatic Answerback is active, calls do not forward to your voice
message service.
To use Automatic Answerback:
Press the Automatic Answerback Key.
To deactivate Automatic
Answerback:
Press the Automatic Answerback Key.
AutoAns
AutoAns
37
Incoming calls
Use Call Pickup
Call Pickup allows you to pick up a call from any telephone in the same Pickup
Group or another Pickup Group. This feature must be enabled by your network
administrator.
To answer a call in your own Call
Pickup Group:
1. Lift the handset.
2. Press the Pickup Key or enter the
Pickup Ringing Number FFC
(Meridian 1) or FAC (Meridian
SL-100).
To answer an incoming call in
another Call Pickup Group:
1. Lift the handset.
2. Press the Group Pickup Key or enter
the Pickup Group FFC.
3. Dial the Pickup Group number of the
telephone that is ringing.
Note 1: The network administrator assigns
the Pickup Group number.
Note 2: This feature is not applicable on
the Meridian SL-100 system.
To answer a call at a specific
extension within your Pickup Group:
1. Lift the handset.
2. Press the DN Pickup Key, or enter the
Pickup Directory Number FFC
(Meridian 1) or the Directed Call
Pickup FAC (Meridian SL-100)
3. On the Meridian SL-100, dial the
extension number of the ringing
telephone.
Note: If the pickup DN is invalid, you
receive an overflow burst tone, and the
screen displays Release and try again.
Press the Goodbye Key.
Pickup
GrpPickup
DNPickup
p
38
Incoming calls
Use Call Waiting
Call Waiting puts your current call on hold, while you answer an incoming call.
Example: The attendant routes an outside call to you while you are on an existing
call. Call Waiting allows you to recognize the call and respond to it. This feature
must be enabled by your network administrator.
To answer an incoming call while on
another call:
/ 1. Press the Hold Key when you hear the
tone.
The Call Waiting status icon appears
in the display.
2. Press the Call Wait Key (CWait for
M3902) to answer the call.
To return to your first telephone call:
/
or
1. Press the Hold Key, if you want to put
the second call on hold.
or
/ Press the Goodbye Key to end the
second call.
2. Press the Line (DN) Key associated
with the first call.
If you do not have a Call Waiting
Key:
/ 1. If you do not have a Call Waiting Key
and you hear the Call Waiting tone,
press the Goodbye Key to end your
current call.
2. Press the Line (DN) Key beside the
flashing status icon to answer the
incoming call.
Hold
CallWait
Hold
Goodbye
Goodbye
2637
39
While you are away from your desk
While you are away from your desk
This section describes features that you may wish to use when you are away from
your desk.
Forward calls (M3902)
The Call Forward feature allows you to direct your calls to ring at another Line
(DN). You cannot forward calls while your telephone is ringing.
To forward your calls:
1. Press the Forward Key, or lift the
handset and enter the Call Forward All
Calls Activate FFC (Meridian 1) or
FAC (Meridian SL-100).
2. Dial the DN where you want to
forward your calls.
3. Press the Forward Key.
To view the number that your calls
are being forwarded to:
1. Press the Display Key, or lift the
handset and enter the Call Forward All
Calls Verify FFC.
Note: On the Meridian SL-100, press the
Inspect Key instead of the Display Key.
2. Press the Forward Key.
This action displays the forward
number and leaves Call Forward
active.
To cancel Call Forward:
Press the Forward Key, or lift the
handset and enter the Call Forward All
Calls Deactivate FFC (Meridian 1) or
FAC (Meridian SL-100).
To reinstate Call Forward to the same
number:
Press the Forward Key twice.
Forward
Forward
Display
Forward
Forward
Forward Forward
40
While you are away from your desk
Forward calls (M3903 and M3904)
The Call Forward feature allows you to direct your calls to ring at another Line
(DN). You cannot forward calls while your telephone is ringing.
To forward your calls:
1. Press the Forward Key.
The previously stored forward number
appears, if one exists, and the screen
displays Enter forward number.
2. If desired, enter a new number. The
existing number is automatically
deleted. If you make a mistake, use the
Delete Key to delete the previous
digit(s). Press Cancel to leave this
screen without forwarding your
telephone or changing the number.
3. Press the Done Key to activate Call
Forward.
To view the number that your calls
are being forwarded to:
1. Press the Check Forward Key.
2. Press the Exit Key to return to the
previous screen.
This action will leave Call Forward
active.
To cancel Call Forward:
1. Press the Check Forward Key.
2. Press the Cancel Forward Key.
Forward
Done
CheckFw
Exit
CheckFw
CanclFw
41
While you are away from your desk
Forward internal calls only
Internal Call Forward allows only calls originating at internal DNs to ring at
another DN. Calls originating outside your Meridian 1 system will still ring at your
telephone. You cannot forward calls while your telephone is ringing.
To forward your internal calls:
1. Press the Internal Call Forward Key,
or lift the handset and enter the
Internal Call Forward Activate FFC.
2. Dial the DN where you want to
forward your calls.
3. Press the Internal Call Forward Key.
Receiving a call:
To cancel Internal Call Forward:
Press the Internal Call Forward Key,
or lift the handset and enter the
Internal Call Forward Deactivate FFC.
To reinstate Internal Call Forward to
the same number:
Press the Internal Call Forward Key
twice.
Note: The Meridian SL-100 uses the Call
Forward Busy/Don’t Answer -
Internal/External FAC. This feature allows
Meridian SL-100 user to:
• Forward an incoming call which
originated internally from a DN in
the same customer group as you.
• Forward an incoming call which
originated externally from a DN
out of your customer group to a
DN outside your customer group.
IntForward
IntForward
IntForward
IntForward
IntForward
42
While you are away from your desk
Use Remote Call Forward
The Remote Call Forward feature allows you (from any telephone other than your
own) to forward your calls to any telephone.
Note: On the Meridian SL-100, dial the Remote Access Directory Number. You
are prompted to enter the directory number of your telephone, your PIN, and the
Call Forwarding authorization code. Follow the prompts to activate, deactivate, or
change call forwarding to a new destination.
To activate Remote Call Forward:
1. Lift the handset.
2. If you call from a telephone outside the
system, first dial your Direct Inward
System Access number and wait for
dial tone.
3. Dial the Remote Call Forward Activate
FFC to activate the feature.
4. Dial your Station Control Password.
Note: Refer to “Secure your telephone” on
page 44.
5. Dial your DN.
You get a dial tone before you dial
your number.
6. Dial the number where you want to
forward your calls. If you forward calls
to an invalid number, you receive a
fast busy tone.
£ 7. Press the £ Key.
To forward calls to a previous call
forward telephone number, skip step
six above.
43
While you are away from your desk
To cancel Remote Call Forward:
1. Lift the handset.
2. If you call from a telephone outside the
system, first dial your Direct Inward
System Access number and wait for
dial tone.
3. Dial the Remote Call Forward
Deactivate FFC.
4. Dial your Station Control Password.
5. Dial your DN.
You get a dial tone before you dial
your number.
£ 6. Press the £ Key.
Note: When you use the Remote Call
Forward feature to change the number to
which your calls are being forwarded, this
information is not updated on the display
of your M3900 Series telephone. The
telephone’s display will continue to show
the last call forward number that was
entered from the telephone using the Call
Forward feature.
44
Secure your telephone
Secure your telephone
You can lock your telephone with a password to prevent unauthorized use of your
telephone. Note: This feature is not available on the Meridian SL-100.
To lock your telephone:
1. Lift the handset.
2. Dial the Electronic Lock Activate FFC
and your Station Control Password.
Note: If you perform this operation from
someone else’s telephone, also dial your
DN.
/ 3. Press the Goodbye Key.
To unlock your telephone:
1. Lift the handset.
2. Dial the Electronic Lock Deactivate FFC
and your Station Control Password.
Note: If you perform this operation from
someone else’s telephone, also dial your
DN.
/ 3. Press the Goodbye Key.
To change your password (must be
done from your telephone):
1. Lift the handset.
2. Dial the Station Control Password
Change FFC and your current
password. Dial your new password
twice (for verification).
/ 3. Press the Goodbye Key.
Goodbye
Goodbye
Goodbye
45
Talk with more than one person
Talk with more than one person
This chapter describes features which allow you to talk with more than one person
at the same time.
Set up a Conference call (M3902)
You can set up a Conference call for up to six people (including yourself). Contact
your network administrator to determine the maximum number of people your
system allows on a conference call.
To set up a conference call:
1. Press the Conference Key while you
are on a call.
The other party is on hold and you
receive a dial tone.
2. Dial the number of the person you
want to add to the conference.
3. Press the Conference Key when the
person answers.
Everyone is able to join the
conversation.
If the person you attempt to add to
the conference is unavailable:
/ 1. Press the Goodbye Key.
2. Press the Line (DN) Key to return to
your original call.
Conf
Conf
Goodbye
46
Talk with more than one person
Set up a Conference call (M3903 and M3904)
You can set up a Conference call for up to six people (including yourself). Contact
your network administrator to determine the maximum number of people your
system allows on a conference call.
To set up a conference call:
1. Press the Conference Key while you
are on a call.
The other party is on hold and you
receive dial tone. The screen displays
Call on hold, dial number.
2. Dial the number of the person you
want to add to the conference.
or
3. Press the Swap Key to switch between
talking with the original caller and the
new caller. Press the Connect Key to
complete the conference.
Everyone is able to join the
conversation.
If the person you attempt to add to
the conference is unavailable:
/ 1. Press the Goodbye Key.
2. Press the Line (DN) Key with the
flashing icon to return to your original
call.
Conf
Swap Connect
Goodbye
2637
47
Talk with more than one person
Join a call (M3902)
The Call Join feature allows you to connect an incoming call to a call already in
progress thereby creating a conference call. In order to use Call Join, your
telephone must be configured with either a second line (DN) or a Call Waiting
Key.
To connect a call on hold (on a
different line) to your current call:
1. Press the Conference Key.
2. Press the Key that has the caller you
want to connect to your current call.
3. Press the Conference Key again.
The person on hold joins your
conversation.
Join a call (M3903 and M3904)
The Call Join feature allows you to connect an incoming call to a call already in
progress thereby creating a conference call. In order to use Call Join, your
telephone must be configured with either a second line (DN) or a Call Waiting
Key.
To connect a call on hold (on a
different line) to your current call:
1. Press the Conference Key.
2. Press the Key that has the caller you
want to connect to your current call.
3. Press the Connect Key.
The person on hold joins your
conversation.
Conf
Conf
Conf
2637
Connect
48
Talk with more than one person
Selectable Conferee Display and Disconnect
You can view the list of active conferees by using the Conferee Selectable Display
Key and disconnect any party that has been added to the conference call. This
feature is not available on the Meridian SL-100 system.
To view active conferees:
1. While on a conference call, press the
Conferee Selectable Display Key. The
LCD indicator turns on. With each key
press, the screen changes to show a
different active conferee.
Note: This action
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